Case Study: Complete Technology Upgrade for Local Primary School

Products implemented:

 2 Printers with PaperCut, 3CX Phone System, PA System

Located in the heart of regional Victoria, Avenel Primary School is a government primary school committed to growing good citizens. With a strong focus on learning outcomes and community engagement, the school required reliable technology solutions that could support both staff and students in their day-to-day activities. To modernise its communication systems and improve operational efficiency, the school partnered with Next Tech Group to deliver a complete technology upgrade across its campus.

Having previously worked with Next Tech Group at another school, Principal Kirsten Dickens knew the value that a well-managed CCTV system could bring to both staff and students.

The Challenge

Avenel Primary School’s existing phone system had become outdated and no longer met the communication needs of the school. Staff required a modern, reliable solution that would support daily communication with parents, students, and colleagues. At the same time, the lease on the school’s photocopiers had expired, creating an opportunity to upgrade to more efficient and reliable devices.

Having worked with Next Tech Group previously, the school trusted our team to recommend and implement solutions that would support their evolving technology requirements.

Key Requirements

The Solution

After working closely with the customer to understand the challenges they faced, NTG recommended and implemented tailored solutions to meet the needs of the school.

3CX-Logo.wine_

3CX Phone System

A modern cloud-based phone solution that provides reliable communication, improved call management, and a more user-friendly experience for staff.
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PA System Upgrade

A new public address system was implemented to ensure clear and consistent communication across the entire school for daily announcements, events, and emergency notifications.

Multifunction Copiers & PaperCut

Two new multifunction devices were installed alongside PaperCut software to:

  • Streamline printing and copying
  • Improve user access and accountability
  • Reduce waste and unnecessary printing
  • Provide greater visibility and control of print usage

The Results

The technology upgrade has delivered significant improvements to daily operations across the school.

  • Improved communication with a more reliable 3CX phone system and upgraded PA system.
  • Greater efficiency through faster, more streamlined printing and copying services.
  • Reduced downtime thanks to modern, reliable equipment and fewer technical issues.
  • Better visibility and control of printing through PaperCut’s user management and reporting features.
  • Time savings for staff, allowing greater focus on teaching and administration rather than managing technology issues.

Working with Next Tech was a smooth and professional experience from start to finish. Their team understood our needs, provided the right solutions for our organisation, and delivered reliable support throughout the entire upgrade process.

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