Reliable phone, internet and Wi-Fi solutions that keep your organisation connected wherever you work.
We provide cloud based systems that routes calls and manages phone features over the internet rather than on physical, on-site hardware.
We supply a range of Yealink hardware, including desk phones, cordless handsets and conference phones, and can recommend the right options for your workplace.
We can set up high-speed business internet and NBN services, ensuring your workplace has the bandwidth it needs to stay connected and work efficiently. We work with providers like Telstra, TPG, Optus.
Customise your phone system with extra users, number redirection, direct numbers, internet-based calling and professionally recorded on-hold messages.
Your phone system, internet and Wi-Fi all play a part in keeping your organisation running. Next Tech Group can bring these services together in one reliable solution, tailored to your team, locations and day-to-day needs.
From initial advice and installation to ongoing support, our local team is here to keep things working.
Modern cloud-based phone systems give your team more flexibility without making communication complicated. Make and receive business calls from the office or remotely, while keeping your existing phone numbers where possible.
Features:
Use your business phone system across desk phones, computers and mobile devices.
Bring your phones, internet and Wi-Fi together with support from one local team.
Choose a solution that fits your users, locations, usage and budget.
Add new users, devices or locations as your organisation changes.
Slow or unreliable internet can affect everything from phone calls to cloud software and video meetings. We’ll assess how your organisation works and recommend an internet and Wi-Fi setup that provides the speed, coverage and reliability you need.
Features:
A cloud phone system uses your internet connection rather than traditional phone lines. It allows your team to make and receive business calls from desk phones, computers or mobile devices.
Yes. In most cases, your existing business phone numbers can be transferred to your new system, helping you avoid disruption for customers.
Yes. Staff can use a mobile app or computer to make and receive calls through the business phone system, wherever they have a reliable internet connection.
Yes. A cloud phone system can connect different offices under one system, making it easier to transfer calls, manage extensions and communicate across locations.
Calls can usually be redirected to mobile phones or another location. We can also recommend internet and backup options to help keep your business connected.
Yes. New users, extensions and locations can be added as your organisation grows, without needing to replace the entire phone system.
Yes. Next Tech Group can configure and install your phone system, transfer your existing numbers and show your team how to use its key features.
Yes. We provide ongoing local support to help with system changes, troubleshooting and adding new users or features when needed.
The cost depends on the number of users, features and setup required. As a general guide, cloud phone systems for around 15 people can start from around $100 per month, with additional costs for internet, hardware, installation or transferring existing phone numbers. We’ll provide a tailored quote based on your organisation’s needs.
Many modern IP handsets can be reused. Compatibility depends on the handset’s brand, model, age, firmware and whether it is locked to your current provider. Our team can assess your existing equipment and explain what can be retained, reconfigured or replaced – helping you avoid unnecessary costs.
The best connection depends on your number of users, office locations and daily activities. A small office may only need a standard business NBN plan, while larger organisations may benefit from higher speeds, dedicated bandwidth or a business-grade fibre connection. KISS can assess your requirements and recommend a suitable option.
Your required speed depends on how many people and devices are connected and how your team uses the internet. Video meetings, cloud software, large file transfers and internet-based phone systems can all increase bandwidth requirements. We’ll help ensure your workplace has enough capacity to operate efficiently without paying for more than it needs.
Business NBN plans are designed for workplace use and may include faster support, service guarantees, static IP addresses and higher performance options. These features can be important for organisations that rely on cloud software, video conferencing, phone systems and other online services.
Yes. Slow WiFi is not always caused by the internet connection itself. It may result from poor router placement, insufficient access points, interference or too many connected devices. We can assess your workplace and recommend improvements to provide stronger, more consistent coverage.
Dedicated internet provides bandwidth reserved for your organisation rather than shared with other users. This can deliver more consistent upload and download speeds, making it suitable for organisations that depend heavily on cloud systems, video conferencing, large data transfers or internet-based phone services.
Yes. We can help arrange internet and WiFi solutions across multiple sites. We consider the requirements of each workplace and help create a reliable, scalable setup that supports communication and collaboration between your teams.
Yes. Cloud phone systems such as 3CX use the internet to make and receive calls. A reliable connection with adequate bandwidth is important for maintaining clear call quality, particularly when several employees are using phones, video meetings and cloud applications at the same time.
Yes. We consider available services from providers such as Telstra, Optus and TPG, as well as your location, budget and performance requirements. We then recommend an option that suits your organisation rather than limiting you to a single provider.
Talk to our local team about a phone, internet and Wi-Fi solution that works for your organisation.
